Empowering patients

Half Penny Steps serves a diverse population of 6000 patients with high levels of deprivation in the surrounding area. A key goal for the service was achievement in HYP 003/007 QOF indicators, in which the practice had previously achieved 62%. 

Suvera delivered a virtual clinic, combining workforce support, care coordination and delivery in an all-in-one solution. Patients were empowered to engage in condition management through the Suvera app. Working as an extension of the practice, the Suvera care team took on end-to-end management of hypertensive patients, including medication and care plan review as well as prescribing and monitoring. 

Improving outcomes

The service has helped to streamline care coordination for this patient cohort and provided additional chronic care capacity. And by taking care of tasks like patient outreach and collation of condition data, the clinic also helps to free up in-practice resource.  

Most of all, patients have shared positive experiences and the practice is seeing better health outcomes. The result? Suvera helped deliver an average 85% target achievement, far surpassing previous performance.

Part of North West London ICB, Half Penny Steps enlisted Suvera to support hypertension management and boost QOF performance. As a result of the partnership, the practice achieved unprecedented results.